

Telephony solution for your Zendesk platform that also can integrate with other business applications
Why The Service Corporation?

SUPPORT
We deliver a 24/7 technical support for your employees and monitor and manage incidents in the platform

IMPLEMENTATION AND CONFIGURATION
We help businesses introduce Babelforce with Zendesk and build the call flows you need

PROCESSES
We are ITIL experts and help you to develop simple and efficient workflows

REPORTING
We produce tailor-made reports to measure and monitor your business and integrate these with your Zendesk reports

TRAINING AND EDUCATION
We deliver customized trainings online or at your office

CONTINUAL SERVICE IMPROVEMENT
We offer services for advice and continual improvement on your Babelforce solution
Why Babelforce?

OPEN PLATTFORM
Babelforce gives you total freedom to integrate with all your applications but can also be used only via a Softphone on your computer or phone

TICKET HANDLING
Receive and manage calls directly in Zendesk via the proven integration. The Zendesk case is created and opened automatically for the agent

REPORTS
Create reports to measure and improve your customer service and combine call reports with Zendesk reports from other channels

INTEGRATIONS
Integrate with your business applications a no-code development environment

CLOUD PLATTFORM
Scale how you want from 5-5000 users on a reliable platform.