Cloud Platform Management

Ensure the availability of your application platforms

The “Platform operation and management” service includes monitoring application platforms (platform and application) and managing system events to optimize the availability of your applications. Cases can be generated automatically, via system events or created by administrators. We act on all incidents and escalate to you depending on the agreed process. The service also includes reporting and monthly operational meetings. 

Why The Service Corporation?

SUPPORT

Our technicians are trained and certified on the most common cloud platforms and deliver 24/7 technical support

START-UP & ESTABLISHMENT

We go through the platform, determines which alarms to handle and produces and documents simple and effective incident processes with you. 

KNOWLEDGE MANAGEMENT

We maintain and update the knowledge database, which allows us to solve more cases over time

REPORTING

We produce tailor-made reports to measure and monitor your operations

SYSTEM

We offer a ready-made platform for managing your cases, alarms and calls.

CONTINUOUS IMPROVEMENT

Our customer managers have regular meetings with you to report statistics, discuss improvement areas and changes that affect the delivery

Our Partners

The Service Corporation 
Hammarby allé 91, 
120 63 Stockholm, 
Phone +46 8 622 19 90

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